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As far as your questions are concerned. Definitely use cleats. I have four different guns for all the different species of wood that I install so make sure you or the "installer" is using the correct one. If your "installer" suggests a certain method of installation I would hear him out afterall, he is the professional and you must have called him for a reason. Leveling can be done over wood substrates with multiple (up to six) layers of 15# tar paper or using different thicknesses of wood.
