Hi,
I was lurking around this forum prior to having my hardwood floors refinished and got some good information, but now I've had my floors done and have some issues with the work that was done by a professional. The company spent just over a day to sand and prep, applied 1 coat of stain, let this dry approx 18 hours, then applied 3 coats of water-based poly, approx 2 hours between coats. I also noticed they seemed to apply a lot of filler/putty in many areas and buffed it in.
Much of the job were bedrooms which I could not access while they were working, but I kept an eye on the work in the living room. I think they applied the stain with some sort of rag and I saw they went across the room with the grain at least although I couldn't watch the entire job. The poly was applied by pouring from a watering type can and spreading with a t-bar applicator. The company has been in business for many years, came with good references and appeared to me they knew what they were doing.
I have a few issues and have attached pics. Some pics were taken with flash on,some with flash off which is why the variation in color between some pics.
1) There are some streaks in various places on the floor. Is this normal and can it be fixed?
2) There seem to be lap marks, mostly just in 1 bedroom. Or maybe they're not lap marks but the floor itself?
3) Shallow gouges in one area of the hall near the wall. Are these from the sander?
4) I noticed some roughness in the floor along some of the baseboard, like perhaps they didn't sand completely? Or is that a poor job with finishing?
The oak floors are about 50 years old and in some areas were very worn almost through the finish, so while they do not seem to have been abused, they were not well cared for.
I've asked the company to call and come by to discuss these issues but I also wanted to get some independent opinions about the work so any opinions/advice is welcome.
On a side note, they were sloppy with the stain application and got quite a bit of stain on the newly painted baseboards in one room (I know, I should have painted after!) as well as spots on the walls and a couple doors. The company owner agreed to compensate me (via a small refund) for that work, but seems to be avoiding me on addressing the other issues.
Thanks for reading!
Issue number
I was lurking around this forum prior to having my hardwood floors refinished and got some good information, but now I've had my floors done and have some issues with the work that was done by a professional. The company spent just over a day to sand and prep, applied 1 coat of stain, let this dry approx 18 hours, then applied 3 coats of water-based poly, approx 2 hours between coats. I also noticed they seemed to apply a lot of filler/putty in many areas and buffed it in.
Much of the job were bedrooms which I could not access while they were working, but I kept an eye on the work in the living room. I think they applied the stain with some sort of rag and I saw they went across the room with the grain at least although I couldn't watch the entire job. The poly was applied by pouring from a watering type can and spreading with a t-bar applicator. The company has been in business for many years, came with good references and appeared to me they knew what they were doing.
I have a few issues and have attached pics. Some pics were taken with flash on,some with flash off which is why the variation in color between some pics.
1) There are some streaks in various places on the floor. Is this normal and can it be fixed?
2) There seem to be lap marks, mostly just in 1 bedroom. Or maybe they're not lap marks but the floor itself?
3) Shallow gouges in one area of the hall near the wall. Are these from the sander?
4) I noticed some roughness in the floor along some of the baseboard, like perhaps they didn't sand completely? Or is that a poor job with finishing?
The oak floors are about 50 years old and in some areas were very worn almost through the finish, so while they do not seem to have been abused, they were not well cared for.
I've asked the company to call and come by to discuss these issues but I also wanted to get some independent opinions about the work so any opinions/advice is welcome.
On a side note, they were sloppy with the stain application and got quite a bit of stain on the newly painted baseboards in one room (I know, I should have painted after!) as well as spots on the walls and a couple doors. The company owner agreed to compensate me (via a small refund) for that work, but seems to be avoiding me on addressing the other issues.
Thanks for reading!
Issue number
