First off I am just a home owner looking for some help. I recently had my house recarpeted and was sold on buying 1/2 double sided vapor barer foam padding which has turned out to be a nightmare. To make a long story short when it was first installed they glued it down and when I walked on it the padding made sticky noises all over. After much debate back and forth while insisting it was installed correctly the company finally agreed to replace the padding.
When they came and replace it, after pulling up all the carpet they put the new padding right over the tacky glue and started reinstalling the carpet, well of course the padding made the same noise. Then they pulled up all the carpet and padding again and covered the glue spots in power against my wishes. Telling me that the glue cannot be cleaned up at all even after offering to do it myself. They said that they were instructed by the padding manufacturer that anything used to clean the glue would leave a residue behind running the new padding. Then went ahead and installed the padding they just ripped up back down leaving picky size holes in the bottom of the padding everywhere staples were used ruining the bottom vapor barer. I have called the company leggett and platt and asked if it is ok to pull up and reinstall this padding without compromising the vapor barer. I also asked if they in fact told the installation company that the glue could not be clean up even by me and they will not answer my questions. In fact they told me that I would have to send a legal subpoena to their legal dept. to get answers to those two questions.
I am wanting to know if anyone can tell me another company that sells double sided vapor padding that I can talk with. Also I am hopping there might be someone that can answers my questions.
Mat
When they came and replace it, after pulling up all the carpet they put the new padding right over the tacky glue and started reinstalling the carpet, well of course the padding made the same noise. Then they pulled up all the carpet and padding again and covered the glue spots in power against my wishes. Telling me that the glue cannot be cleaned up at all even after offering to do it myself. They said that they were instructed by the padding manufacturer that anything used to clean the glue would leave a residue behind running the new padding. Then went ahead and installed the padding they just ripped up back down leaving picky size holes in the bottom of the padding everywhere staples were used ruining the bottom vapor barer. I have called the company leggett and platt and asked if it is ok to pull up and reinstall this padding without compromising the vapor barer. I also asked if they in fact told the installation company that the glue could not be clean up even by me and they will not answer my questions. In fact they told me that I would have to send a legal subpoena to their legal dept. to get answers to those two questions.
I am wanting to know if anyone can tell me another company that sells double sided vapor padding that I can talk with. Also I am hopping there might be someone that can answers my questions.
Mat