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Yeah, I know first hand .....

I dont see why they would blame the flooring company for their bad choices

Exactly, they are trying to sell you something so basically they will say anything to make the sale.

Do you have down spouts at these corners? Can you divert the rain away from the house?

IMO, the steam cleaners are over rated. Hot water and good chemical with the correct agitation cleans. I don't know what type of surface you are cleaning though.

I have 2 fein supercuts. I use them in my biz to regrout shower stalls. I think I paid $700 each. Yes, very expensive. I had to use a knock off one time (forget which brand) but it was not even close to the quality of the Fein. The Ridgid looks well built. I think Rockwell came out with one...

100% solids epoxy are all glossy. What is done is use a satin polyurethane top coat over the epoxy, then you get the look you want plus a more abrasion resistant surface.

BTW - looks like moisture vapor problem ?

Hard not too, : )