They actually called me and offered me a job. I was supposed to lay about 100 yds of berber. With me in the warehouse, they started rolling out the berber and the backing was falling off. When I said something about it, they told me to go ahead and install it. They said that when it failed, they would take care of it. It was supposed to go in a big family room and on stairs. I just got back in my van and left. They didn't last long in KC.
There is chain in KC, Carpet Corner, 6 stores I think. Hundreds of rolls in stock. Promised installation within 48 hours, Very picky about installers, I worked for them for a couple years, just got tired of all the miles. Always took care of complaints. No way that NY Carpet World could compete with them.