nick

[frodo]

havasu, [Mark] sent me to see you.
I am a member on the plumbing and diy forums, and am having some bad pc trouble.I will edit in , my mouses freezes

I need IT help, I have to edit this in my mouse stops working

here is the story, I ran defender, ot says I have a trojun So I reset the pc wiped out everything

Now I have windows 1o,

mouse stops working and disapears, i have no sound, a another driver check says 14 drivers are broke/gone

pci to pci bridge is messed up.

how do i get my drivers repaired, I am reading that windows 10 has these issues

my system is hp pavilion desktop 8.1 64 bit now is windowws 10

what do i do ?

 

[havasu]

Hopefully one of the experts will help ya soon. Since we also share mod duties, I certainly hope this wasn't contracted locally!

 

[frodo]

Frodo, to help Nick and the other experts here, please what type of computer you have, as well as what you are running...Win 7, Win 10?

I had to reboot the mouse froze

Hp pavilion desk top 8.1 now is a windows 10

model p7 1423w


sorry for the double post, my post was awaiting moderation

 

[Nick]

Please download Farbar Recovery Scan Tool and save it to your Desktop.

http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt).
FRST.txt
Addition.txt

Make sure all logs are pasted not attached. Attached logs won't be reviewed.

DO NOT make any other changes to your computer (like installing programs,using other cleaning tools, etc.), until it's officially declared Fixed. !!!

 

[frodo]

Please download Farbar Recovery Scan Tool and save it to your Desktop.

http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt).
FRST.txt
Addition.txt

Make sure all logs are pasted not attached. Attached logs won't be reviewed.

DO NOT make any other changes to your computer (like installing programs,using other cleaning tools, etc.), until it's officially declared Fixed. !!!

PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
Audio Device on High Definition Audio Bus Out-Of-DateOut-Of-Date Sound, Video and Game Controllers
Realtek PCIe GBE Family Controller Out-Of-DateOut-Of-Date Network Adapters
Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Out-Of-DateOut-Of-Date System Devices
PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
LPC Controller Out-Of-DateOut-Of-Date System Devices
PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
Standard SATA AHCI Controller Out-Of-DateOut-Of-Date Storage Controllers
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Out-Of-DateOut-Of-Date System Devices
Intel(R) Management Engine Interface Out-Of-DateOut-Of-Date System Devices
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Out-Of-DateOut-Of-Date System Devices
USB Mass Storage Device Out-Of-DateOut-Of-Date System Devices
Memory Controller Out-Of-DateOut-Of-Date System Devices


it scanned and i got this list

awaiting further instruction,,before doing a thing

 

[Nick]

Get the needed drivers from HP support

http://support.hp.com/us-en/drivers

 

[Nick]

PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
Audio Device on High Definition Audio Bus Out-Of-DateOut-Of-Date Sound, Video and Game Controllers
Realtek PCIe GBE Family Controller Out-Of-DateOut-Of-Date Network Adapters
Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Out-Of-DateOut-Of-Date System Devices
PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
LPC Controller Out-Of-DateOut-Of-Date System Devices
PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
PCI-to-PCI Bridge Out-Of-DateOut-Of-Date System Devices
Standard SATA AHCI Controller Out-Of-DateOut-Of-Date Storage Controllers
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Out-Of-DateOut-Of-Date System Devices
Intel(R) Management Engine Interface Out-Of-DateOut-Of-Date System Devices
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Out-Of-DateOut-Of-Date System Devices
USB Mass Storage Device Out-Of-DateOut-Of-Date System Devices
Memory Controller Out-Of-DateOut-Of-Date System Devices


it scanned and i got this list

awaiting further instruction,,before doing a thing

I would expect that without the motherboard drivers.

 

[frodo]

daaaaaamn no drivers available for 8.1

 

[Nick]

Use 8.1 drivers

http://support.hp.com/us-en/drivers...2/model/5297037#Z7_3054ICK0K8UDA0AQC11TA930O2

You can forgo the software stuff.

Keep me posted .

 

[frodo]

Nick, can I do this https://www.microsoft.com/en-us/software-download/windows10startfresh
https://www.microsoft.com/en-us/software-download/windows10startfresh


will it recover ?

 

[frodo]

update.

it completely shut down, locked up
that is the reason i did not back to you,
would not come back on..blue screen, a friend reinstalled windows 10
and updated drives.

fingers are crossed, i hope it is fixed
thanks Nick for trying to help.

 

[Nick]

My Pleasure . Glad you got it fixed . You had the Blue screen of Death .

Here is a fix for it if you get it again.

https://www.lifewire.com/how-to-fix-a-blue-screen-of-death-2624518