Hi Jon, sorry about the situation your in. I trust in you to get what needs to be done, despite the road blocks from customer service reps. Some situations are best handled with a phone call as the written word can get lost in translation......Maybe the wife goes to the bank, ( with a 10 dollar bill ) fills out the forms, brings her identification and then calls you on ‘Face Time’ for verbal approval, ( in front of the manager ) to set up the joint account. Then maybe the bank could send a ‘Notory Public’ to your house to complete the signature part ? Best of luck getting the ducks in a row Mate ! And I hope you have years and years to do it.
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