I do understand why banks, doctors have things in place to prevent people who are not able to rip others off etc
No problem for me BUT there must be others who are worse off than me having to sort out their details
What do you think of my banks reply to my questions?
PC gone to far
1 I am wondering if I should change my accounts to joint so that wife could just carry on using my bank account as if I was still here as per my will with everything going to her? > > > >
2 Would the bank shut my accounts until the will goes through leaving the wife with no money? > > > >
3 What I am really asking is how do I go about things and is this for lawyer to solve so there are no hassles later or can I just do it through the bank? > > > >
4 I do understand you can not give legal or finance advise > > > > Many thanks > > JON SCANLAN > >
ANZ BANK REPLY
Thank you Jon for your message about changing the signing authority on your accounts. > > For your security, all existing and new signatories to the account will need to visit an ANZ branch with appropriate identification. Please copy and paste the link below to your internet browser for acceptable forms of identification: > > http://www.anz.co.nz/resources/4/a/4ac9ca804cd474cd93b9ffc0c7ad410a/acceptableID.pdf?MOD=AJPERES > > If there's anything else we can help you with, simply reply to this secure Bank Mail. If you'd like us to arrange an appointment, include your preferred branch, date and time. > > Thanks for banking with ANZ. > > Kind regards, > > Monica > Service Consultant | ANZ Contact Centre > Phone: 0800 269 296 (+64 4 470 3142) > > Follow us on Twitter: www.twitter.com/ANZ_NZ > Like us on Facebook: www.facebook.com/ANZNewZealand > > On 10/05/2022 12:49
My REPLY
Thank you for your reply > At the present time I find it easier to crawl around the house due to back problems. I have been getting around re doctors etc by wheel chair but the stairs etc in the house make it very hard so to make an appointment to see you is hard work > We will think about how to get around this > Many thanks > Jon Scanlan
BANK REPLY
Hi Mr Jon Thanks for your response ,I hope you recover soon from back problems ,I can understand where you coming from when it comes to booking branch appt . we do have branches with wheelchair access so please let us know when you are able to book it in we will check this for you . I am so sorry to hear and feel like we making it hard for you unfortunately we have no other way around and getting paperwork sorted for account authority. i hope you understand the procedure we got in place and wishing you speedy recovery . Again my sincere apologies for any inconvenience I hope this has been of some help, should you have any further questions please simply respond to this secure bank mail. Kind regards, Rajwinder Service Consultant | ANZ Contact Centre Phone: 0800 269 296 (+64 4 470 3142) Follow us on Twitter: www.twitter.com/ANZ_NZ Like us on Facebook: www.facebook.com/ANZNewZealand On 11/05/2022
No problem for me BUT there must be others who are worse off than me having to sort out their details
What do you think of my banks reply to my questions?
PC gone to far
Re: General Enquiry
> > On 10/05/2022 12:49 PM, MR JON SCANLAN wrote: > > > > I have been advised to get my affairs in order as everything is in my name only > > > >1 I am wondering if I should change my accounts to joint so that wife could just carry on using my bank account as if I was still here as per my will with everything going to her? > > > >
2 Would the bank shut my accounts until the will goes through leaving the wife with no money? > > > >
3 What I am really asking is how do I go about things and is this for lawyer to solve so there are no hassles later or can I just do it through the bank? > > > >
4 I do understand you can not give legal or finance advise > > > > Many thanks > > JON SCANLAN > >
ANZ BANK REPLY
Thank you Jon for your message about changing the signing authority on your accounts. > > For your security, all existing and new signatories to the account will need to visit an ANZ branch with appropriate identification. Please copy and paste the link below to your internet browser for acceptable forms of identification: > > http://www.anz.co.nz/resources/4/a/4ac9ca804cd474cd93b9ffc0c7ad410a/acceptableID.pdf?MOD=AJPERES > > If there's anything else we can help you with, simply reply to this secure Bank Mail. If you'd like us to arrange an appointment, include your preferred branch, date and time. > > Thanks for banking with ANZ. > > Kind regards, > > Monica > Service Consultant | ANZ Contact Centre > Phone: 0800 269 296 (+64 4 470 3142) > > Follow us on Twitter: www.twitter.com/ANZ_NZ > Like us on Facebook: www.facebook.com/ANZNewZealand > > On 10/05/2022 12:49
My REPLY
Thank you for your reply > At the present time I find it easier to crawl around the house due to back problems. I have been getting around re doctors etc by wheel chair but the stairs etc in the house make it very hard so to make an appointment to see you is hard work > We will think about how to get around this > Many thanks > Jon Scanlan
BANK REPLY
Hi Mr Jon Thanks for your response ,I hope you recover soon from back problems ,I can understand where you coming from when it comes to booking branch appt . we do have branches with wheelchair access so please let us know when you are able to book it in we will check this for you . I am so sorry to hear and feel like we making it hard for you unfortunately we have no other way around and getting paperwork sorted for account authority. i hope you understand the procedure we got in place and wishing you speedy recovery . Again my sincere apologies for any inconvenience I hope this has been of some help, should you have any further questions please simply respond to this secure bank mail. Kind regards, Rajwinder Service Consultant | ANZ Contact Centre Phone: 0800 269 296 (+64 4 470 3142) Follow us on Twitter: www.twitter.com/ANZ_NZ Like us on Facebook: www.facebook.com/ANZNewZealand On 11/05/2022