Two Mondays ago, I take my new Cad to the dealer for an oil change. I also showed them a glob of paint on the roof edge, as if there was a fly when they painted the car at the factory. The dealer looked disappointed and said I should have called on this, as they would have to send it to the body shop to correct. They asked me to come back last Friday, and they would give me a new loaner. Last night, they called and said the car was done. I dropped off the loaner, took the car home, and discover there was about 12 drops of gray paint on the hood. Well, now I'm pissed and ask for the manager to meet me there at 0900 this morning. When I hang up, I saw a magnetic thin blue line flag had been stolen from the trunk of the car. The manager looked on the camera and discovered the flag was there when it was dropped off, and there when it went into the paint department, but someone in his paint area stole my flag. He promised he would get me a new flag, even though they are a special order item on the internet. I was then provided a new Cadillac to drive home. He called this afternoon and said the paint had been removed, but now there were swirl marks on the hood, so he was going to send it into paint again, and will paint the hood. Mind you, this car only has 3100 miles. I think that is it. I am going to demand a replacement car (yeah, I'll pay more but I'll get a 2019 instead of this 2018). To be continued....