Does anyone have any good or bad comments about vinyl planks? Allure, Konecto, etc. I have read of many failures, mostly when installed on concrete. Do you think it's the product or the installation since most failures seem to be DIY installations?
I have never installed any Konecto, but adhesive not sticking and curling, like you said have been mentioned.Mostly curling edges, adhesive not sticking.
It is my understanding, I could be wrong, but I read that Metroflor, the distributor of some of these vinyl planks admitted that they had problems with the adhesive on some planks. And I have no doubt that some of the failures were due to installaton errors, since most of this is/was sold to DIYers. And these were the floating installatons.
As many of you know, we sell Konecto on a national front so we have heard and seen it all.
There was an issue with the glue, then there was an issue with the curling core.
The glue issue was resolved and they installed a Fiberglass core to keep the plank from curling.
Konecto replaced every flawed job that was brought to their attention and was installed according to the manufacture specs.
There was a flurry DIYRs that did not follow the install specs and when their warranty issues were refused they came...unglued... pardon the pun.
There were also some retailers that were not following through with the customers complaints as their installers had improperly installed and they had no leg to stand on when an warranty arose, they choose to pass the buck to Metroflor and take no responsibility for their actions.
In the my 29 years in the trade I have never seen a floors that was this user friendly, this has allowed many homeowners to save money on their floors and has upset many installers and retailers that make money of their installers.
I have Konecto is three rooms in my house and in my showrooms and have never had a problem.
I did however see a problem on a job my crew installed in a restaurant in South Carolina.
The edges puckered in two areas on a 78 ct job, I filed a claim, Metroflor replaced 22 cartons and paid the labor to replace it.
The owner of the restaurant called me back a few months later with some puckering in another room, I personally went down there and found a heavy film of lime and standing moisture under the Konecto in this area, I replaced 5 cartons at no charge even though the original problem was his exterior wall was leaking under the floor when the Atlantic storms would blow through.
As we all know moisture is a deathwish under any floor.
Konecto has got a bad rap retailers that do not follow proper acclimation, expansion,rolling etc.
It has also been judge in the court of public opinion by websites that allow the same person to post many links on one job that failed in Alaska in 2008.
If you follow the proper install procedure and the floor fails, Konecto will honor their warranty, if not it is on you.
The sales of Konecto have saved over 4 million Board Ft of trees so the environmental aspect is relevant.
The DYIRs now have a floor they can install themselves so it has opened up a whole line home improvement aspects that were not available before.
Most LVT's (and their adhesives) have zero VOC's measured and are an excellent alternative to natural products. In my own house, I chose LVT, when I could of had any other product (because we manufacture solid/engineered woods and being on the wholesale side, I have access to just about every product on the market). Why? Because it looks amazing, is warm, cushioned, doesn't show the dog tracks (we have 4 ranging from 18-110lbs) and is by far the easy product to maintain.
Is it for everyone, no, but the biggest resistance comes from negative perception and ignorance about the true benefits of LVT and the true negatives (maintenance, softness, porous, fading, sealing, polishing, etc.) of the natural materials.
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