Windows 7 locking up while viewing videos

[Floorist]

Are you using DSL?

 

[havasu]

It is Verizon FIOS through the cable.

 

[Nick]

Let me find you new drivers for it . I just woke up ,give me a few to clear my head .

 

[Nick]

Whats the model number on your computer ?

 

[Nick]

OK...



First go here: http://www.speedtest.net/

Run three tests (while wireless) and get an average for ping down and up speeds.

Post those three numbers here.



Then go here: http://esupport.sony...3&os_group_id=6 and download wireless driver.

IMPORTANT! Read installation notes (print them if you wish).



Next go to Control Panel>Device Manager and uninstall current wireless driver.



Install fresh driver.



Go back to speed test page run three tests and post resulting numbers.

 

[havasu]

It's a Sony VGN-NW320F.

1)


2)


3)

Trying to download from Sony Support, I got this...

Oops! Google Chrome could not find esupport.sony...3&os_group_id=6

 

[Nick]

Will find different link for you .

Did you try watching a u tube in the room with the router ?

 

[Nick]

Try it now Hav .

http://esupport.sony.com/US/p/swu-download.pl?mdl=VGNNW320F&upd_id=5263&os_group_id=6

 

[havasu]

Thanks Nick. I moved the laptop into the room with the router and was unable to lock it up. I'm wondering if I should attempt repositioning my router (which is now on top of my G/F's computer tower and 2' off the ground) to a higher location (which I will need to get some longer cables) before trying this download?

 

[DarisMulkin]

Just out of curiosity how old is the router. May be time for a change. I had to do that a couple of years ago.

Daris

 

[havasu]

Daris...you just made the lightbulb above my brain turn on. Since all our stuff is "leased" from Verizon, all I have to do is give them a call and they will replace it. Thanks!

 

[Nick]

Read Post # 39 . Nothing wrong with the router , or driver .

Take it off your girls computer . The link for the driver is on the site if it don't fix the problem .

Another problem could be you are to far away .

 

[havasu]

I'm going to play with my router situation and will report back. I appreciate everyone's help on this small issue that has been bugging the hell out of me for the last year. I also wonder what the computer tech (a family friend) was going to do to it when he said he could fix it, but it would take a week and a couple hundred dollars to fix?

 

[Nick]

Nothing . Just back up all your files , install Win 7 , and when you got it back home not only would you still have the same problem, but you would have to reinstall all your software . And you would have to delete all the foistware that comes on the disk.

 

[havasu]

Nick. You deserve a big pay raise! We here really appreciate all of your help.

 

[Nick]

My Pleasure . Take that $200.00 and take your Girl somewhere nice .

Everything working OK Now ?

 

[havasu]

So far, so good.

 

[Nick]

I think you are Ok now .

 

[havasu]

Moving the router away from the top of the tower is still showing 4 out of 5 bars on my signal strength, and here are my speed tests.
1)

2)

3)

 

[Nick]

And you are no longer freezing ? If so , You are fine now .