Windows 7 locking up while viewing videos

[havasu]

If Windows 7 was still easily available, I'd just toss this old tank and get a new box....but I refuse to have the new Windows 8 in this house.

 

[Nick]

Don't you dare get 8 , I worked on a few . It has more bugs in it then a mex. Mattress. You can call dell , or gateway ,they will still make you one with 7 if you are looking for a new rig .

 

[Nick]

Download http://www.nirsoft.net/utils/bluescreenview.zip
Unzip downloaded file.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

[havasu]

I tend to agree with ya Daris....but at my age I only have the energy to watch!

 

[havasu]

Here is exactly what displays after it locks up.

 

[Nick]

You did something wrong.

This is not like the log should look like.

Please retry.

 

[Nick]

Here is exactly what displays after it locks up.

 

[havasu]

Hell, I can't figure out exactly how to do it.

 

[Nick]

re-read my instructions.


Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply

You're not saving it as a BSOD file . If it looks the same as the last posts you are still doing something wrong.

 

[havasu]

Is this what you are looking for?

==================================================
Dump File : 011614-51090-01.dmp
Crash Time : 1/16/2014 5:49:35 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000538
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`042cf836
Caused By Driver : athrx.sys
Caused By Address : athrx.sys+59836
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011614-51090-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,952
Dump File Time : 1/16/2014 5:53:20 PM
==================================================

 

[Nick]

There ya go . Going to make a tech out of you yet .

 

[Nick]

This one is correct but we only have one BSOD (caused by WLAN driver) so it's not definitive.

But....can you connect your laptop to the router through ethernet cable and see if there is same issue with uTube?

 

[havasu]

Ill have to find a cable. Headed to see lone survivor. To be continued!

 

[Nick]

If you have a desktop, unplug it from there , and plug it into the laptop.

 

[havasu]

Well Nick, I've been on the Ethernet connection for about 30 minutes, ran numerous videos with sound, and have yet to have a freeze. Is this good or bad?

 

[havasu]

And within one minute from changing from Ethernet to wireless, it froze on a YouTube video.

 

[Nick]

Good going. Will post fix for BSOD .

 

[havasu]

I'll be anxiously waiting for a fix for this annoying problem!

 

[Nick]

before the drivers , how good is the wireless signal ?? Is there a portable base
phone right next to it ?
When it comes to wireless , all rules can be broken !!

Did one a few weeks ago , took me a week to figure it out . router on top of fridge , everytime it kicked on , issues .

Moved the router and everything fine , I recall sometimes just turning a router a little made a world of diff .






If that don't work, In that case I suggest you reinstall wireless driver.
You do have a system recovery disk i hope .

Sorry for the delay , I was up till 5 this morning fixing computers.

 

[havasu]

No recovery disc right now. The router is two rooms away, and I have 3 out of 4 bars on the strength. Let me sit in the room with the router and see if I can get it to lock up while in there.